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LiveWorx 2018

s608 - Bell and Howell: Service & Retail Innovation with Next-Gen IoT

Session Description

Bell and Howell transformed its service organization by enabling remote monitoring and service of its connected industrial mechatronic machines. They selected ThingWorx as the foundation of an innovative, next-generation IoT-enabled offering designed to further optimize service capabilities for all of its OEM service partners. Discover how Bell and Howell got up and running in 8 weeks with the ThingWorx Industrial Innovation Platform and how they created the PackRobot: an autonomous self-service retail click and collect package retrieval system that allows customers to pick up their online orders in a matter of seconds by scanning a code on their smartphone.


Session Presenter
Additional Information
IoT
IoT Strategies & Business Models
Learn how Bell Howell began its transformation into a services company.
Learn about Bell and Howell's innovation in retail technology powered by IoT.
Discover how Bell Howell integrated ThingWorx with SAP CRM System to automate service order creation and management.
Customer Success Story
45 minutes
Session Schedule